Plot No. 126, Palam, New Delhi 110045|+91 9540888895|
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Support Policy

Support Channels
Cognify Digital Pvt Ltd's primary method of support is through our dedicated Help Center and email. Reach out with any inquiries, and our experienced team will address your concerns. We aim to reply within 48 hours.

Service Hours
Our specialized support team is available from Monday to Friday, 9 AM - 6 PM IST. Tickets raised outside these hours will be tackled during the next business window.

What Our Support Covers
At Cognify Digital Pvt Ltd, we help with
  • Troubleshooting issues related to our websites and mobile applications.
  • Guidance on utilizing our digital marketing services.
  • Addressing billing or service-related queries.
  • What Our Support Doesn't Cover

  • Third-party applications not affiliated or integrated with our platform.
  • Requests for custom modifications outside the original project scope.